ROI 360 Engagement Process

Review - Optimize - Implement
ROI 360 Engagement Process

At Open Spectrum, we follow a proven engagement process that we call ROI 360. The relationship we establish with our agents and clients follows this lifecycle to meet your immediate business need and long-term strategic goals. As a strategic overlay, Open Spectrum will:


  • Provide full visibility into your existing IT budget and how it can be optimized using both current and new technologies and platforms
  • Build a roadmap of potential initiatives to provide quick impact on IT budget, shore up infrastructure resiliency, and mitigate business risk with focus on empowering the business through modern IT practices
  • Initiate renegotiations with current vendors and source new vendors if needed, utilizing data center marketplace knowledge and experience
  • Assist with internal organizational approach to get project approvals and move initiatives forward

How the process works


The first step is for us to assess your current situation and future needs. This involves a detailed technical and business assessment that allows us to map your existing applications, services, contracts, providers, teams and related infrastructure to your primary business goals and drivers.

Through our partnership with CxO NExUS, we’re able to bring visibility into your entire IT vendor spend utilizing real-time data. By pulling vendor activities from your accounts payable system in real-time, you can easily assess which are performing well and which need to be addressed. Through the sophisticated peer comparison platform that leverages data across your industry, you’re able to benchmark against peer IT spend activities and instantly assess your company’s category and vendor expenditures.

This assessment will also cover details of all mission critical IT and facilities.  Services could include the following:



SDWAN and Network Optimization

Disaster Recovery

Managed Hosting

Data Center and Colocation


Physical Hardware Assets


Once the assessment is completed and we have developed a total cost of ownership model, we can provide detailed data based recommendations that outline how to best optimize the environment and/or modernize it while supporting both the strategic business goals and operational initiatives. Depending on what is uncovered during the first stage, these recommendations may include:

Physical Migration

RFP Management

Location Migration

Virtual Migration

Equipment Financing

Contract Negotiations

Vendor Selection


The final phase of our process comes only after we have reviewed our recommendations with you and we come to a clear understanding around how you would best like to proceed, given the data presented. This phase will include:

Tactical Assignments and Responsibilities

Written Statement of Work

Outline for Ongoing Project Management

Some of our Case Studies


Stepped in after an internally managed RFP process had delivered what was thought to be "best and final" from a premier service provider. Our process produced per cabinet savings of over 50% beyond "best and final".

Skybox Imaging

Managed initial assessment, hyperscale hardware architecture, network and regional data center deployment optimized for cost, flexible contract terms and latency to strategic partners.

Marin Software

Coached infrastructure team through a significant renewal and ongoing expansion contract with an incumbent service provider. Our strategic counsel provided over $250K/year in contracted savings.

All Covered

Managed an initial assessment and complex national data center and network expansion across 3 regions with negotiated wholesale power pricing on a 5 year term with substantial contract flexibility.

Code 42

Aggressive contract flexibility, pricing and terms negotiated for national and international wholesale data center and network deployments within Europe and AsiaPac.
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