Jason Maxham – I Love Data Centers Podcast Episode 10
This week on the I Love Data Centers podcast we have the CTO and co-founder of an IT firm focused on delivering bleeding edge services to law firms, Jason was one of my first clients when I joined the industry. He quickly became one of my favorite clients when he routinely asked hard questions and held both himself, his team and his providers (me included) accountable. I knew every time we talked that I would walk away learning something important and having gained a more complete and honest picture of how his business, and my own business for that matter, actually worked.t
After a few acquisitions, Jason stepped away from the industry to travel the world and author a book, “The Art of Troubleshooting“. His book is one I have gifted frequently to current clients and partners over the past few years and I was thrilled to talk with him about the lessons he learned as an IT executive, entrepreneur and career problem solver.
Episode 10 – The Art of Troubleshooting from a Master Troubleshooter
Episode 010 Show Notes
- Interview Start 2:28
- Where are you right now? 3:39
- Where were you raised? 4:54
- Did you grow up in a tech savvy household? 6:56
- Jason’s first startup 7:54
- What inspired Jason to write his book 13:43
- Discovery Mining 15:46
- Jason’s fiber link story 18:20
- What lessons did you take away from that experience? 22:18
- First steps to take to resolve issues within a company 27:22
- Data Collection 29:17
- Next story 31:35
- Jason on disaster recovery 34:06
- Advice on convincing higher-ups of the importance of disaster strategy 37:40
- “Agile” 44:46
- How is troubleshooting an art? 53:52
- What is your perspective on following instinct over gut when troubleshooting? 57:15
- 5 Why’s Process 01:00:57
- Casino story 01:09:25
- What is keeping Jason busy these days 01:08:06
- Where to learn more about The Art of Troubleshooting 01:12:16
- What is the backdrop on your computer right now? 01:12:45
- What advice would you give someone thinking about coming into the data center industry? 01:15:55
Links mentioned in this episode
Download Jason’s free book
https://artoftroubleshooting.com/book/
Where to find Jason
https://www.linkedin.com/in/jmaxham/
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